What does RAW stand for?
RAW stands for Rachel, Alexis and Wafflart. Wafflart- Briet is our family champagne name which comes from Alexis’ grandmother and grandfather. We believe that RAW is an appropriate name because our visits enable you to see the real, raw, true way of life as a champagne producer.
What do you do?
We invite you into our lives! We are a small, family run champagne house and we invite you to come and visit us, taste champagne and learn all about the bubbles. We are not doing tours of multiple houses. The RAW visit is always and only at Wafflart-Briet champagne house.
Do RAW France visits run all year round?
Yes, because of the ever-changing vineyard scene, even visiting the vines in winter or autumn is an amazing experience. There is ‘never nothing’ to see! We are available all year round so just contact us for our availability.
Are all RAW France visits private?
Yes, we work on the basis that you will get more out of your day if you are not within a group, it allows us to get to know you and vice versa. ALL of our packages are private. There is no minimum person number and we can cater for large groups on request.
Whilst the whole day package is private, the visits to the big champagne houses take place in larger groups. All external visits are out of our hands, so we cannot confirm the group size you will be with.
What transport is used?
We have a Nissan QuashQai +2 (7 seats). It is a lovely, new and practical car which is perfect for small groups (most of our customers). However, the 2 extra seats are quite small, so for groups of 4 or more, we always double check that you are ok with the Nissan or for a supplement if you prefer a 9 seater minibus. For groups of 8 or more, we use a local bus company.
I'm disabled - Can I still do a RAW visit?
Yes, of course. Though please let us know in advance so we can make sure we have everything to meet your needs.
Are you a Travel Agency or a licensed guide?
No, we are not a Travel agency or a licensed guide and we do not hide this from you. If you ask for a guided tour of Reims, we will suggest different guides to carry this out. We do not take commission from external companies which means that we are not an agency. French regulation is strict concerning agencies and licensed guides and so we don't want to have any misunderstandings. You are our customers and we can help you organize your day but we don't sell complete packages or reserve accommodation etc...
How do I book?
As our visits are personalised to your demands, there is no online booking system. Instead, you must fill out the contact form or send us an email with your booking enquiry. Don’t forget to tell us your party size, the preferred visit date and details of what you would like to do during your day. We will get back to you as soon as we can and help create the perfect day for you. Visits normally need to be booked at least 24 hours in advance and you will pay a non refundable deposit online by card and the balance in cash on the day.. Your visit is only 100% confirmed when you pay the deposit and let us know pick up time and place.
The deposit is non refundable and we ask you to let us know ASAP if you need to cancel your visit. If you don’t tell us, we can’t open up the day to some-one else. In the case of extreme weather conditions or unforeseen circumstances, we have the right to cancel your visit. We will let you know as soon as possible if this is the case and you will not be charged.
Big House Visits
All other champagne house reservations are made in advance, but we cannot hold responsibility for any cancellations, mistakes or disappointments linked to the big champagne houses.
Where can you pick me up from?
We can pick you up and drop you off pretty much anywhere within reason in the region. We don’t personally come to Paris to pick you up, but can arrange for a partner chauffeur company to do so. We don’t charge any supplement for pick up in Reims, but for other areas within Champagne a pick up supplement may apply.
How can I get to Reims?
The easiest way, by far, is to get to Reims on the TGV. There are two train stations for you to choose from; Reims Gare and Champagne-Ardennes TGV. We pick up from both. Trains run regularly from Paris Gare de L’Est and only take 45 minutes. Trains also run from Paris CDG airport and take just over 30 minutes. Make sure you book in advance to get the cheapest prices though as last minute tickets can get quite expensive. You can book at www.raileurope.com.
If your itinerary finishes in Epernay, you should get the train back to Paris from Epernay station. If you finish in Reims, you should get the train back to Paris from Reims station.
Make sure you are prepared for the weather. In winter, bring coats and brollies. In summer, bring sun cream but don’t forget a jacket! The unpredictable weather in Reims means that you should be prepared for all weather types. We do go outside during our visits, so sensible shoes are needed. For the champagne house cellar tours, you will need to wrap up warm even in summer as the temperature in the caves stays permanently around 12˚c all year round. If you have problems walking please let us know.
If you have any questions, please just ask. You can email us at firstname.lastname@example.org.